Security 

When paying for your goods at Cygnet Gifts you can be assured that your transaction is processed securely.  All of our payment processing is done by HSBC. During the payment process you will be transferred to HSBC's secure site to enter your payment details before returning to Cygnet Gifts to complete the transaction. This process ensures that the credit card transaction is encrypted and fully secure. As an added layer of security we do not hold any credit card details within our systems.

If you prefer to pay using your credit or debit card over the phone just call us on 01372 386 212.  Open: Monday to Friday, 9.30am to 4.30pm

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Privacy Policy  
 
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).  
 
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.   
 
We will give you the chance to refuse any marketing email from us or from another trader in the future.  
 
The type of information we will collect about you includes:  
 
your name
address
phone number
email address 
 
We will never collect sensitive information about you without your explicit consent.  
 
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.  
 
The personal information which we hold will be held securely in accordance with our internal security policy and the law.  
 
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.  
 
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.   

Cygnet Gifts Ltd possesses the right to communicate with the Client regularly via, but not limited to, electronic means and agrees to let Cygnet Gifts send them a newsletter (both electronically & by other means) with information and special offers on a regular basis until the client opts out from this. contact us.

Unless indicated otherwise on the relevant Order form, the Client hereby agrees to allow Cygnet Gifts Ltd to collect and process data and information regarding the Client’s use of the Service and to provide this to sub-contractors and/or companies affiliated with Cygnet Gifts Ltd for the purposes of marketing Cygnet Gifts Ltds (or Cygnet Gifts Ltds affiliated companies) services, or other related services, or for any other purpose connected with the Agreement. Cygnet Gifts Ltd will provide the Client on request with details of all such information held by Cygnet Gifts Ltd, and will modify any information that the Client advises is incorrect.

If you have any questions/comments about privacy, please